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Why hospitals and health plans are turning to credentials verification organizations

PCVS_WP (1)In the 2002 movie “Catch Me If You Can” – a true story – actor Leonardo DiCaprio charmingly plays Frank Abagnale Jr., a teenager who poses as a Georgia physician, among other impersonations, and manages to work in a hospital, all without a medical degree. While comical on-screen, this is every CEO’s nightmare, and it’s just one of many reasons why hospitals must continuously invest in a comprehensive credentials verification process. Hospital medical staff services departments, which handle credentialing and privileging, are now challenged by increased scrutiny from government regulators and accrediting bodies. Dr. Matthew Allswede, M.D., director of OB/GYN residency training with Michigan State University and Jodie Chant, MPA, a certified provider credentialing specialist and credentialing consultant, discuss why physicians like working with centralized credentials verification organizations (CVOs) and what to look for when choosing a CVO partner.